Last Updated: June 2026
At Ravello Cards, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from ravellocards.com.
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
- Full name
- Email address
- Shipping and billing address
- Payment information (processed securely through Stripe — we do not store card details)
- Phone number (if provided)
- IP address and browser information
- Order history and browsing behavior on our site
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmation and shipping notification emails
- Respond to your questions and customer support requests
- Improve our website and shopping experience
- Comply with legal obligations
- Prevent fraud and unauthorized transactions
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. How We Share Your Information
We may share your information with trusted third parties only when necessary to operate our store, including:
- Stripe — to securely process your payments
- Shipping carriers — to deliver your orders
- Email service providers — to send order and support communications
- Legal authorities — if required by law or to protect our rights
All third-party providers we work with are required to handle your data in accordance with applicable privacy laws.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Keep your shopping cart active
- Understand how visitors use our website
- Improve website performance and functionality
You can disable cookies through your browser settings at any time. However, disabling cookies may affect certain features of our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. If you would like your data deleted, please contact us at contact@ravellocards.com and we will process your request in accordance with applicable regulations.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal data
- The right to object to or restrict how we process your data
- The right to data portability
To exercise any of these rights, please contact us at contact@ravellocards.com.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at contact@ravellocards.com.
8. Security
We take the security of your personal information seriously. Our website is SSL-secured and all payment transactions are processed through Stripe’s encrypted payment system. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. Ravello Cards is not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any external sites you visit.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: 📧 contact@ravellocards.com 📍 117 E 5th Ave, Moses Lake, WA 98837, USA 🌐 ravellocards.com